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How to Troubleshoot Linksys Wireless Router Connectivity Problems

Linksys is a leading SOHO product manufacture and their Wireless Routers are very popular. This tutorial explains the necessary steps to troubleshoot a Linksys Wireless router when a PC connected to it facing issues with accessing Internet. There are various reasons which prevent a user from going online but the task of a network admin is to isolate the right reason from the list of all possible reasons. I believe this guide will help you to isolate and pin point the right cause which prevents a Linksys router from getting Internet connection. Here we troubleshoot some common issues and they are listed below.

  • Troubleshoot Configuration Issues

  • Computer cannot Join  Wireless Network

  • Cannot Access Internet Through Linksys Wireless Router

  • Low Speed of Linksys Wireless Router


Analyzing Issues With Linksys Router

If you are facing any of the issues listed above, I recommend you to go through the guide to fix it. The same procedure can be followed to fix issues with Access Point (AP) too.

  1. Check LED lights

    First step is to make sure the device is working fine. So we need to check the following lights and make sure they are steady. Power light, Internet light (WAN ), LAN light (if computer is connected to any LAN port) and Wireless light.

  2. Make sure Modem is online

    Before troubleshooting your Linksys router for not getting Internet, you should make sure that your computer is online directly through modem(ISP). To check this, you need to connect your computer directly to the modem and try to go online. If you are unable to go online, you should immediately contact your Internet Service Provider (ISP).
    No Internet From ISP Modem.

  3. Make sure you can ping Linksys Router

    You should make sure that you are getting valid reply from Linksys Router while ping it.
    How to Check Your Local Network Connection.

  4. Check Current Configuration

    It is very important because if the device is not configured correctly, computers connected to it will not get Internet. The following guides will help you to check it.


  5. Power Cycle

    By power cycling you can fix most of the connectivity issues with Linksys Router. To learn more about how to power cycle Linksys Wireless Router, visit the link below.
    How to Power Cycle a Network Device

  6. Check Connection

    Another Step to troubleshoot connectivity issues is to check whether your router is properly connected to the modem and computer. To know more about it click on the link below.
    Router Cascade Guide

  7. Upgrade Firmware

    Upgrading the firmware  to the latest version may fix some of the issues. Click on the link below to know how to do it.
    How to Upgrade Wireless AP Firmware

Issues with Accessing certain Services via Linksys Router

If you are facing issues with accessing certain services or websites via Linksys products, following guide can help you.
Cannot Access Certain Websites and Services 

Port forwarding

Some times Linksys firewall can block you from accessing certain online games while playing with X box, Play station etc. In this case you may need to forward respective ports.
How to Forward Ports To Play Online Games


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