Error 628: The Connection was Terminated by the Remote computer before it could be Completed

Today while trying to access Internet, I received a message " Error 628: The Connection was Terminated by the Remote computer before it could be completed". My computer was prevented from going online. This message window has two buttons redial and cancel. When I clicked redial button, I received the same error message. To close the window I had to click the cancel button.


Reasons for Error 628

While searching for the reasons of this issue, experts say it can happen due to following reasons.
  1. Modem driver issues

  2. Signal loss

  3. Faulty Firewall Settings
In mobile broadband connection there is a chance of signal loss and it can leads to the Error 628. Other tow important reasons are faulty firewall setting in user computer and outdated modem driver.
628: Terminated by the Remote computer before it could be completed

Solution for Error 628: Connection was Terminated

Now let us check how to resolve this issue. The solution for Error 628: The Connection was Terminated by the Remote computer before it could be completed is given below.

  1. Check the modem Connection

    • Check the signal strength shown in modem access manager

    • Check whether modem is connected properly

    • Unplug the modem and replug

  2. Check Whether the Driver is installed properly

    If the modem driver is not installed properly, you may receive "Error 628: The Connection was Terminated by the Remote computer before it could be completed". To check if the driver is installed properly, follow the steps below.

    • Click on start

    • Click on Control Panel

    • Go to System and Maintenance

    • Go to Device Manager

    • Check for Modem

    Now check the status of the device. Make sure the driver is installed properly.

  3. Update Driver

    The most important solution for "Error 628: The Connection was Terminated by the Remote computer before it could be started" is update the modem driver installed on your computer. To learn how to do this, follow the steps mentioned in the link below.
    How to Update Driver

  4. Make sure no applications block connection

    If Firewall is installed, make sure it is not blocking your Internet connection. You can check this issue by disabling firewall for 10 minutes.

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