When someone faces problems with network connectivity, the first thing he has to do is to ping the destination address to check the connectivity.

Ping is a network utility available in every Operating System. On a Windows computer, you can run ping utility from the Command Prompt.

When you ping a destination address, your computer sends echo requests to the destination and wait for the reply.

If the network connection is fine, your computer will receive a reply from the destination.

If there is a problem, your computer will not receive the correct ICMP reply from the destination address. Instead, you will get one of the many ICMP error messages.

Request Timed Out is one of the most common ICMP error messages to a failed ping. Let us check the meaning of this ICMP Echo Reply.

The ICMP error message Request Timed Out explains your computer waited for replies from the destination host for a reasonable amount of time but received none.

If you are not familiar with this ICMP Echo reply, have a look at the screenshot below.

why getting request timed out

On Command Prompt, I ping the IP address, and you can see the reply I received.


Pinging with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


Let us check why do you get the Request Timed Out while pinging to a remote address.

Possible Reasons to get the Ping Error Message Request Timed Out
  1. Incorrect Network Adapter or Firewall Settings on your PC

  2. The remote host might be down

  3. There might not be a route back to your computer

  4. The firewall installed on the destination host may be blocking your ICMP request

  5. Your device did not have an Internet connection at the time of receiving replies

Let us check how to troubleshoot the ICMP Echo Reply Request Timed Out and how to resolve it.

How to Fix the Ping Error Request Timed Out?
  1. Ping Another address from your computer

    You should check whether you can ping any other address from your computer. You can check it by ping another website or Google DNS address from your computer.

    • Open Command Prompt

    • Type ping www.corenetworkz.com and press enter key. Check for the result.

    • If it fails, go to the next step in this troubleshooting guide.

  2. Ping the Localhost

    • Type cmd on Windows search

    • Open command prompt and type ping Press the enter key.

    • Check whether you get a reply

    If you do not get proper replies from the localhost, either the network adapter settings are corrupt, or the firewall is blocking the replies.

    You can fix it by following the instructions below.

    • Type command in the Windows search and right-click the command prompt, to open as an Administrator.

    • Type ipconfig /flushdns and press Enter key

    • Type netsh winsock reset and press Enter key

    • Type netsh int ip reset and press Enter key

    • Type netsh int ipv6 reset and press Enter key

    • Type netsh int ipv4 reset and press Enter key

    • Reboot your computer

    • Check for the issue

  3. Disable the Firewall and Check for the issue

    An aggressive firewall on your computer can prevent it from receiving ICMP Echo replies to your ping.

    If the firewall blocks the replies, your computer will show the Request Timed Out message on the command prompt.

  4. Power Cycle the Network

    A proper power cycle can fix most of the network connectivity issues. To do this, follow the instructions below.

    • Switch off the devices on your network

    • Disconnect power cables from Modem and Router

    • Disconnect the Ethernet cables from Modem, Computer, and Router

    • Reconnect the power and ethernet cables

    • Power on the Modem and Router after one minute