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Showing posts from April, 2015

Problems With Receiving Emails On ZOHO Mail

One of my friends is using ZOHO mail to manage his domain based email to send and receive official messages. Though he configured the service by himself, he failed to receive emails in the inbox. However, he can send messages without any issues. He was very frustrated because he lost many important messages due to this problem. Today he came to my home and asked me to troubleshoot it. The issue was very simple- wrong MX records. Everything in ZO Mail part is configured correctly but the actions on the domain side are pending. He purchased his domain name through GoDaddy and once changed the MX records, the problem disappeared. Anyone can make the same mistake, so I think it is better sharing the steps to fix email receiving troubles with ZOHO Mail.

Can Send Email But Cannot Receive in Inbox
Zoho Mail has a well-documented tutorial to set email delivery for domains purchased from a wide range of domain registrars. The below link will lead you to a tutorial where you can troubleshoot em…