How to check you Local network connection when you are unable to go online

This article is about to check the status of your Local network and pin point the reason for your connectivity issues.


This post is the continuation of the previous post where you cannot go online and cannot communicate with global DNS server. In this post I am describing the troubleshooting steps where you are able to ping loop back address but cannot go online. To get continuation of the topic I recommend you to read the given below post first and then come back.


Cannot go online-Basic troubleshooting steps

In this post I am explaining the troubleshooting steps where you cannot go online due to some connection issues in the Local network. To check it we need to perform the following steps.

1. We need to ping the Router (Default Gateway of your computer)

To find the router IP address we need to go to command prompt and type the following commands.

ipconfig and press enter

Now you will get the Default Gateway address. It is your router IP address(I assume it is 192.168.1.1). So to check the connection between router and you computer execute the following commands.

ping 192.168.1.1 and now press enter.

PS:Please note that we need to ping the router inorder to make sure the connection between the router and your computer. The Default Gateway may be shown on DOS from cache.

If you are getting reply then we can proceed to step2.

2. Ping the Modem IP

Modem IP is set while configuring the modem. Here I assume it is 192.168.0.1.


ping 192.168.0.1

If you are getting replies the Local network is fine and the issue is with your Internet Service Provider.

What if you are not getting valid replies from modem. To proceed with further steps click on the link below.

I am not getting reply from modem but getting reply from router


Suggested Readings


1. Cannot go online- No replies from global DNS and Loop Back address

2. Cannot go online and No replies from global DNS but getting reply from Loop back Address



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