Skip to main content

HDFC Deducts Money From My Account Automatically(AMB CHRG INCL ST & CESS )

Update: Today (24/02/15) one HDFC representative contacted me after reading this complaint and explained me the circumstances under which they levied AMB penalty. She explained me, HDFC had send me a post about the change of account status from salary A/C to normal savings A/C but the postal address listed in the bank details pointed to my old office. Unfortunately they changed the office in the mean time and couldn't deliver the post. She also informed me HDFC doesn't intimate customers about account change via SMS but only through post. For those who are managing multiple bank accounts may don't recognize the white collar theft by banks in the form of hidden charges and penalties. I have been facing such a situation for the past few months but yesterday I found it. I have one HDFC account which was started as a salary account and then transformed in to ordinary savings account later. At the time of opening the account, they said, it's a salary account and the minimum balance can be 0 rupees. However, after leaving the job, HDFC converted my salary account to a regular savings account automatically. The problem is, they didn't inform me the minimum balance I should keep on the account. According to Reserve Bank guidelines, every banks are required to inform the customer about the minimum charge he should maintain prior in his A/C to levy penalties. Link to the Reserve Bank guidelines for levy of penal charges on non-maintenance of minimum balances in savings bank accounts is provided at the end of this article under resources. Now let me explain my situation.

Step By Step Instructions To Delete Beneficiary in HDFC Bank


Yesterday I logged on to my HDFC bank account to purchase an item from Snapdeal and got confused with the final amount  after finishing the purchase procedure. So I decided to have a look at the mini statement to check last 20 transactions. Everything looked fine until I found small withdrawals in the code name of AMB CHRG INCL ST & CESS. They reduced the same amount in last month also. HDFC is charging 393.26 rupees per month under the same code name.  I was confused about the meaning of the term - AMB CHRG INCL ST & CESS FOR JAN2015- and found that it is the short form of -Average Monthly Balance and they wanted me to keep 10,000 rupees in average a day in a month. So in a month, the net amount I should keep must be 3,00,000 or more. The irony here is that, they could have informed me about not having minimum required balance. Instead of that, they deducted 393.26 rupees in every month. Screenshot of the balance sheet is added below.



According to RBI guidelines, there is no guidelines for making a minimum balance but it is mandatory to inform their customers about the same. You can read the story by visiting the RBI page below.

http://www.rbi.org.in/scripts/NotificationUser.aspx?Id=1022&Mode=0

Though there are strict guidelines, HDFC is taking my money without informing the reason and that is totally unacceptable. They should have at least send me SMS regarding non-maintenance of minimum balance. However, HDFC publishes the minimum required balance for every type of accounts on their website. you can view it by visiting the link below.

http://www.hdfcbank.com/nri_banking/accounts/savings_accounts/nre_savings_account/nre_savings_account_fees.htm


Resources

  1. RBI urges banks to inform their customers about the non maintenance of minimum balance prior to levy penalty.

    http://rbi.org.in/scripts/NotificationUser.aspx?Id=9343&Mode=0

  2. Some interesting threads which discuss the same issue.

    • http://www.consumercourt.info/topic/hdfc-deducted-more-than-4000-rs-from-my-saving-account

    • http://www.consumercomplaints.in/hdfc-bank-amb-chrg-incl-st-amp-cess-for-apr2014-c894201

    • https://forums.digitalpoint.com/threads/why-is-hdfc-bank-deducting-amb-charges.2650630/

    • http://www.complaintboard.in/complaints-reviews/hdfc-bank-l4627.html

    • Adding Beneficiary to Start Money Transfer Process

    Comments

    lovudyaramesh said…
    west bro hdfc bank

    Recent Posts

    How to Configure Idea 4G & 3G on Android Phone -APN Settings

    When you activate Idea GPRS, 4G or 3G Internet on your Android phone, your phone will receive the automatic settings. However, sometimes you may need to configure the Access Point and GPRS settings for Idea (both GSM second and third generation) connection manually on your Android phone. In case if you delete the previous configuration, it is better know how to setup the same settings again by yourself. A wrong Access Point Name can stop you from accessing their mobile broadband service. Otherwise after deleting the existing APN for Idea 3G or GPRS you may need to re-insert the SIM again to get automatic settings from them. If you know the manual configuration steps, you can avoid that hardware procedure. If you are looking for the steps to get maximum speed from Idea 4G, you may click the link below and follow the instructions. The below hack will increase the Idea 4G data transfer speed.


    Boost Idea 4G Data Transfer Speed

    Steps to Configure Idea 4G/ GPRS/ 3G on Android Click on Applic…

    Eligibility and Exam Pattern CBI Officer Recruitment 2017 - Sub Inspector By SSC CGL

    To become an officer in Central Bureau of Investigation ( CBI ) is a dream of many youth in India. Though this elite investigation agency is popular among public, many do not know the procedure to join CBI as an officer. This article explains the various criteria, eligibility, exam pattern and procedure to become a CBI officer. Two different agencies conduct examinations to fill vacancies in CBI. They are UPSC and SSC. To become a group A officer in CBI, you must choose Civil Service Examination conducted by UPSC and become an IPS officer. To join as Sub Inspector in CBI, you must go through SSC CGL examination.

    Name Of the Post Recruitment Agency Group A OfficerUPSC (Civil Service Examination)Sub InspectorSSC CGL
    Where to Apply
    If you are dreaming to become an Officer in CBI, you must pass the Combined Graduate Level Examination (CGL ) conducted by Staff Selection Commission (SSC) in every year. You must wait for the next SSC CGL notification and prepare for the same. It is a 4 tier …

    Kerala Civil Excise Officer Examination (Women & Men) Notification

    Applications to the post Civil Excise Officer ( Trainee) in Kerala Excise Department are invited by Kerala Public Service Commission. It is a district level examination and those who have passed Plus Two or equivalent can apply to only one district. Kerala Excise Department collects Excise Revenue for the state and it is their duty to enforce various Excise Acts. Excise Department is a law enforcement agency and control the manufacturing and distribution of alcohol and other Intoxicating Drugs. Civil Excise Officer is the new name given to Excise Guard and they are the lowest ranking enforcement officers in the department. Excise Guards ( older name of Civil Excise Officer ) are empowered with the power to arrest anyone who committed offence in a public place against the Abkari Acts.
    Notification Number Name of The PostLast Date to Apply501/2017 Women Civil Excise Officer 03-Jan-2018 340/2016 Civil Excise Officer 14-Dec-2016 341/2016 Civil Excise Officer (Transfer) 14-Dec-2016
    How …

    Kerala Government Higher Secondary School Teacher Recruitment

    Kerala PSC has invited applications from eligible candidates to recruit Higher Secondary School Teacher for Kerala Higher Secondary Education Department. Vacancies are available for teachers in various subjects and the detailed information is provided in the chart below. Monthly starting salary of Government Higher Secondary School Teacher (Junior) in Kerala Higher Secondary Eduction is 32300-68700/-Indian Rupees. Age limit to apply for Higher Secondary School Teacher post in Kerala for general category is 20 -40 years. Usual upper age relaxation is allowed for candidates belongs to OBC and SC/ST category. Kerala Government Higher Secondary School Teacher Examination detailed syllabus and previous year question papers are updated in the charts below.
    Notification NumberName of the Post Last Date to Apply 246/2017Higher Secondary School Teacher (Junior) English20-09-2017 247/2017Higher Secondary School Teacher (Junior) Political Science20-09-2017 248/2017Higher Secondary School Tea…

    PING: Transmit failed. General Failure - Reasons and Solution

    Yesterday while checking network connectivity, I received one error message while trying to ping loopback address from my Windows computer. The error message I received is "PING: Transmit failed. General Failure" and all the packets send from command prompt were lost. I tried to ping a different loopback address but the result was same. I fixed the issue by following a set of steps and sharing those troubleshooting steps in this tutorial hoping it may help in case if you experience the same error message PING: Transmit failed. General Failure.


    Broadband Hack To Improve Speed

    This is the output I received when I ping loopback address.

    C:\Users\sijugk>ping 172.0.0.21 Pinging 172.0.0.21 with 32 bytes of data: PING: transmit failed. General failure. PING: transmit failed. General failure. PING: transmit failed. General failure. PING: transmit failed. General failure. Ping statistics for 172.0.0.21: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)


    Reasons an…

    Modify SBI Inter-Bank Beneficiary For RTGS & NEFT

    To complete online money transfer using either RTGS or NEFT in your State Bank of India net banking account, the first step is to add the account details of the person to whom you are sending money. Once the details are added under Inter-Bank Beneficiary list, you can start sending money to his/her account. However, it is possible that you might have entered wrong details while adding the beneficiary details. SBI allows users to either modify or delete a beneficiary if the user find the details incorrect. This article explains how to modify or delete beneficiary on SBI account within few minutes. The same procedure can be followed if you are seeing you have reached the maximum number of beneficiaries in your account while adding a new one.

    Step By Step Instructions To Delete Beneficiary in HDFC Bank

    Steps to Add a Beneficiary in State Bank Net-banking Account

    Visit the SBI Netbanking login Link and enter netbank username and password.

    https://retail.onlinesbi.com/retail/logi…