I have been using Tata Photon Plus service for one month while my roommate is using Reliance Netconnect for his Laptop. We have chosen different wireless broadband services for our laptops because of the concept "Don't put all your eggs in one basket". I purchased my Tata Photon Plus wireless USB modem from their online store instead of the local dealer. It is because there was an offer (Laptop bag worth of 1.5K ) for every online Photon Plus purchase.
Update: Special offers are purely up to the time to time decisions made by Photon plus marketing team and I am not sure they offer the same at this point in time.
I received the packet including Photon plus modem (with a small delay) and the Internet is working fine (Though I am not getting 3.1Mbps what they offered) with reasonable speed. Seems everything fine but now only I noticed one issue how to check my Internet usage ?. In the manuals I received, it is written that you can check the Photon Plus Internet usage by login to online Photon Plus account but I didn't receive any online account details. Then I followed the online instructions and found that we need to create an account first using our connection number and tata photon plus account number instead of a ready-made account usually provided by ISPs.
Then the second problem... I don't know what is my account number and connection number. The local Tata photon plus agents activated the device on my computer and went without giving any clues. Somehow I found the Photon Plus account number by checking the mails (e-bill) and find the connection number via photon plus customer support. Now only I understood I am in time-based plan instead of data based plan. Right now I send a request to tata photon plus customer support to change the plan and waiting for their response.
Update: Successfully changed to data based plan (Took just one day only).
Tips to Increase your Photon Plus Broadband speed
You can increase the actual speed of your photon plus Internet connection. To know the tip click on the link below.
How to Increase Broadband Internet Speed on your Computer
Useful details and links for Tata photon plus users:
Compare Tata Photon Plus With Other Mobile Broadband Services
I think if you are not yet started using Photon Plus service, you may be wondering to have a comparison between other wireless broadband services. Let me tell you frankly the speed and reliability of any mobile broadband service depends on the signal quality at the user location. So it may not be true if I say Photon plus is faster than BSNL Wireless broadband (WiMAX )or vice versa. It purely depends on how good the signal quality of WiMAX service and Photon Plus service. So my recommendation is to tell the service provider to show a live demo of the Internet speed at your location before taking the final decision. Nowadays you can see a lot of advertisements about the unlimited Internet Usage Plans by Photon Plus and Other service providers. Before biting the ads it is your duty to read carefully the conditions to use unlimited usage plans. You may not expect the same speed after crossing the threshold (for example 3GB download) and after crossing the threshold download value, your service may be degraded to 2G automatically. I think it will be helpful for you if I leave links to my articles about other major wireless broadband service providers.
Update: Special offers are purely up to the time to time decisions made by Photon plus marketing team and I am not sure they offer the same at this point in time.
I received the packet including Photon plus modem (with a small delay) and the Internet is working fine (Though I am not getting 3.1Mbps what they offered) with reasonable speed. Seems everything fine but now only I noticed one issue how to check my Internet usage ?. In the manuals I received, it is written that you can check the Photon Plus Internet usage by login to online Photon Plus account but I didn't receive any online account details. Then I followed the online instructions and found that we need to create an account first using our connection number and tata photon plus account number instead of a ready-made account usually provided by ISPs.
Then the second problem... I don't know what is my account number and connection number. The local Tata photon plus agents activated the device on my computer and went without giving any clues. Somehow I found the Photon Plus account number by checking the mails (e-bill) and find the connection number via photon plus customer support. Now only I understood I am in time-based plan instead of data based plan. Right now I send a request to tata photon plus customer support to change the plan and waiting for their response.
Update: Successfully changed to data based plan (Took just one day only).
Tips to Increase your Photon Plus Broadband speed
You can increase the actual speed of your photon plus Internet connection. To know the tip click on the link below.
How to Increase Broadband Internet Speed on your Computer
Useful details and links for Tata photon plus users:
- Tata Photon Plus Customer Support number: 1800-266-121 (Toll-Free number)
- Troubleshoot Photon Plus connectivity issues: Check connectivity issues in a Network
- Tata Photon Plus Customer Care email address: customer.care5@tatatel.co.in
- Tata Photon Plus Online Store: http://www.ichoose.in/etrade/
- Check you Photon Plus Speed: Check Internet Speed
- Supported Photon Plus Modems in Linux: Linux Supported Tata USB Modems
- How to create a new Photon Plus user account: http://www.tataindicom.com/myaccount-new-user.aspx
- Customer care number for prepaid Photon Plus users can be found in:
http://www.tataphoton.com/customer-service.aspx
PS: Select the Tata service and your location to get the customer care number. - How to configure your Tata Photon Plus Modem is Linux computer: How to Configure Tata Photon Plus USB Modem in Linux PC
- Check Photon plus Internet usage and Bills :
Log in to my account in http://www.tataindicom.com/ by entering the photon plus phone number and password created.
Compare Tata Photon Plus With Other Mobile Broadband Services
I think if you are not yet started using Photon Plus service, you may be wondering to have a comparison between other wireless broadband services. Let me tell you frankly the speed and reliability of any mobile broadband service depends on the signal quality at the user location. So it may not be true if I say Photon plus is faster than BSNL Wireless broadband (WiMAX )or vice versa. It purely depends on how good the signal quality of WiMAX service and Photon Plus service. So my recommendation is to tell the service provider to show a live demo of the Internet speed at your location before taking the final decision. Nowadays you can see a lot of advertisements about the unlimited Internet Usage Plans by Photon Plus and Other service providers. Before biting the ads it is your duty to read carefully the conditions to use unlimited usage plans. You may not expect the same speed after crossing the threshold (for example 3GB download) and after crossing the threshold download value, your service may be degraded to 2G automatically. I think it will be helpful for you if I leave links to my articles about other major wireless broadband service providers.
- Photon Plus and Reliance Netconnect:
If you are looking for a comparison of Tata Photon plus service and Reliance Netconnect, I suggest you read my article about the later by following the link below.
Reliance Netconnect Wireless Broadband Service
- Photon Plus and Idea Net Setter:
Just like Photon plus service, another market leader in wireless broadband service is Idea Net Setter. Though Photon Plus use CDMA, Idea Net Setter is 3G (GSM). To learn the speed difference between Photon Plus and Idea 3G at your location, better you can go to their official sites or ask the representatives to give a live demo. To read about Idea 3G broadband, click on the link below.
How to Configure Idea 3G Broadband On your Handset
- Photon Plus and BSNL WiMAX (3G EVDO):
Just like Photon Plus by Tata, BSNL also has 3G broadband service. One of the differences between BSNL EVDO service and Photon Plus is the difference in technology. Photon Plus use HSIA while BSNL uses "Evolution-Data Optimized". To learn about BSNL 3G follow the link below.
BSNL 3G Wireless Broadband Configuration
Comments
The problem is the they are updating our current Internet usage only after 48 hours and the statistics is not reliable. Why don't these photon plus guys update the Internet usage in the mean time?
In order to create a new Tata Photon plus account you should follow this link.
http://www.tataindicom.com/myaccount-new-user.aspx
Please make sure that you have the correct tata photon account number and connection number with a valid email address.
Photon Plus account number is 9 digit.
Photon Plus connection number is 10 digit starting with 92.
Is there any way to check my Internet usage (Photon plus) in accurate measurement?
In my account it is just updating after 48 hours and it is like unbelievable amount. I just chatted with my friend for 46 min in yahoo messenger (I know the time and no other downloads ) but it showing I used 100 MB for that day!!!
How can I believe this. No downloads, no software updates but still consumed 100 MB?????
Aravind
If it is an online purchase you can see the account number from the mails send from tata photon customer service. The mails send by them includes our account number.
Yes I am able to do voice chat using my tat photon plus connection.
Can I ask a question? Can you share the Tata Photon plus Internet connection between two computers ?
Hope this will help.
with regards
paramjeet singh
To get the prepaid photon plus customer care number go to the link below.
http://www.tataphoton.com/customer-service.aspx
You should select the service and location to get the customer care number.( I don't think it is toll free number.)
To make a complaint about the service you can fill this form and submit to tata photon customer care. The link is:
https://www.tatatele.in/ComplaintTrackingSystem/NonTataIndicomComplaintAction.do
First we should create a user account for photon plus by following the link below.
http://www.tataindicom.com/myaccount-new-user.aspx
It will ask your Tata Photon plus number, Account number and email address.
After creating an account you can login to my account in the following link.
http://www.tataindicom.com/
After login to your account, you can check your current photon plus usage and Bills
Can you provide a comparison between Reliance netconnect and Tata Photon plus ? If you can give such a comparison that will be well appreciated.
If you have your Photon Plus telephone number, you can call the Tata customer support (1800-266-121) and ask your account number.
So make sure you have any one of this:
1. Tata Photon Sim number or
2. Email ID used to register
If you are ready to wait anyway after activation they will send you an email which include your account number.
Log in to my account in http://www.tataindicom.com/ by entering the photon plus phone number and password created.
In your account you can see the Tata Photon Internet usage.
To get your account number:
1. Either you should contact customer support and ask their help to get your account number
(they need your photon plus sim number)
2. Wait for the first bill from Tata Photon.
It include your account number.
1800-266-121 is their toll free number.
Log in to my account in http://www.tataindicom.com/ by entering the photon plus phone number and password created. You can click o Internet Usage to see the regular Intenret usage.
I want to check my internet usage.
I logged in to http://www.tataindicom.com/ but there is no 'Tata Photon Internet usage' link.
By the way, My plan is 'KO-Photon Plus 2 GB@Rs 750' ,whatever that means.
Please Help.
Please click on that to see your photon plus Internet usage.
If anyone wanted to check your internet usage and bill amount in online.....
Just follow this steps
Step 1: Open the site http://www.tataindicom.com/
Step 2: At bottom of that page you will be finding my account. Click on it.
step 3: Then click on New user, and provide your tata phone no, account no, prepaid or postpaid, email address and your alternate mobile no( Its nothing but your mobile no).
step 4: Then click on submit button. Immediately you'll receive 4 digit password to your mobile no.
step 5: Re-login with your new 4 digit no. Then it will ask for your new password. Just click submit.
There you go its done, now you have created your account.....
After filling up your formalities....
There you find Internet usage: simply click on "click here".
--Naresh
Phone No. 9290313653. Plan Rs.750/2gb
My password corrupt long back. Unable to check my account and measure my usage to be within limits. That phone 1800266121 getting busy tone repeatedly.Pl send me daily SMS updates of my usage to my mobile No. 9849321303 Thanks a lot..
From P.Ramachandra Rao, 50-83-4/8, Keeethana Enclave, Madhuranagar,
Visakhapatnam 530016. Email Id.
prrao1945@gmail.com. Mob 9849321303
land line 2554167 (STD code 0891)
Please contact Photon Plus Customer care via email. customer.care5@tatatel.co.in is the photon plus customer care mail ID.
My plan :10 GB
First few months no issues with the speed and bill .
Later on they started to show their true colors.
All they do is show 10 GB in the first week itself ,actually in reality i have not downloaded any big size files .
So think twice before you go for this
peace
shree
temporary password has been expired
http://www.tataindicom.com/forgotpass.aspx
Need you help, as seen you been very helpful to everyone's queries :-P
How can i use my Photon Plus as wi-fi for multiple laptops.
Please guide me.
Thanks in Advance.
Regards
Vinod
If your computer has a wireless adapter, you can set it in adhoc mode. So your laptops can connects to your computer. Make sure that the Internet is set to shared.
http://www.corenetworkz.com/2009/06/how-to-connect-to-adhoc-wireless.html
http://www.tataindicom.com/forgotpass.aspx
It is important to make sure that Tata Photon number is 10 digit starts with 92...
If still the issue persists, you may need to wait one week (if it is a new one) and try to create the account again.
In order to get your photon plus account number you may contact Tata Photon Customer support with your Photon Plus phone number. They will provide your account number.
Tata Photon Plus Customer Support number: 1800-266-121
customer.care5@tatatel.co.in
Can you provide more details of Tata Photon Plus Bill Payment ?
i have a tata photon and want this account under safe custody as i am travelling abroad. i had already sent a mail reg this. but i have not recd any reply.Also i called the customer care and requested them yet nothing has been done. kindly look into this and keep it i safe custody for 3 months . my tata account no:906684146
Rgs
shoba.p
I strongly recommend you to contact Tata Photon Plus customer support and register you need. Do not forget to ask the complaint number as it is the reference number you can use in future about the issue. So you should call them again and register it plus write down the reference number (complaint number).
Email ID:
customer.care5@tatatel.co.in
Customer Support:
1800-266-121
Please contact Tata photon plus customer support for more assistance in your issue. Either you can mail them to Customer.care@tatatel.co.in
or call them 040-66570232 (10 am to 6 pm from Monday to Saturday)
@ Harish
Please go through the Internet usage link in your tata photon account.
• One Upper Case Character
• One Numeric digit
• One Special Character
WTF is dis...
• One Upper Case Character
• One Numeric digit
• One Special Character
WTF is dis...
It is to ensure that your new password for your Tata Photon Plus account is secure. The new password should contain
1. At least a number
2. Caps letter
3. Special Character
Eg: The password below is valid
Ra23my$#
when i tried to call that number it is ringing think somebody is using it, will there be any problem please reply ASAP.
It is better wait one or two days and try to create your account. However, if the issue persists it is better call the Tata Photon Plus customer care for assistance.
Tata Photon Plus Customer Support number : 1800-266-121 (Toll Free number)
@ Mar,
Thanks for your compliment.
If you have the Photon plus account number, you can contact customer care for your photon plus number.
1800-266-121 (Toll Free customer care number)
whn I try to creat my acc. a TaTa Number is appeared wtz that exctly means? I mean wht shud I entr in tht box???
What is the actual speed you are getting at your area ? Please tell me the true value.
Ashok T
If you do not know the photon number and account number, either you contact the customer support with registration email id or contact the local vendor from where you purchased the photon modem.
To check the photon plus internet usage, you should log in to "my account" in http://www.tataindicom.com/ by entering the photon plus phone number and password created.
1. For the error code issue: Could you please give as the full error message including error code?
2. Forgot Password
Photon plus will send the new password to the phone number you gave them while registration (at the time you applied for photon plus) as your contact phone number.
I received an email from some sales team saying if I purchase Photon Plus data card from them I will get some amazing gifts. They mentioned something about Silver Pendant. What is that? Are they really from Photon Plus company ? Can anyone from Photon Plus answer it ? I am from Delhi
You should contact Photon Plus customer support with your contact number (provided at the time of registering Photon service) and contact email address.
Toll Free No: 1800-266-121
I want to know BSNL Wimax wireless broadband business connection or photon wize connection is fine for my office? Which is secure and cost less ?
http://www.domyrecharge.com/tata-photon-whiz-datacard-online-recharge.do
How to get 3g speed in remote area, Watch in the following youtube video:
http://youtu.be/JYt6NnHhzpo
I have been using Tata Photon Plus (the 10 GB package) for almost 5 years now. I recently started using BitTorrent. I'd like to know whether I'll be billed according to the downloaded data amount or the downloaded minus uploaded data amount.
Thank you in advance.
drmanzarek