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How to Fix DNS Issues in Tata Photon Plus USB Modem

I have been using Tata Photon Plus for more than one and a half year. Though I am satisfied with overall performance, I faced DNS related issues many times. Many occasions I lost access to Internet due to the issues of default Tata Photon Plus DNS server. I am sure many Photon plus users face the same issues and looking for a solution to fix it. Here I present one practical solution to fix the normal Photon Plus DNS issues.

Change Default DNS of Tata Photon Plus

One of the best solution to fix any DNS related issues is to change the default Tata Photon Plus DNS address to one of the more reliable DNS services. Both Open DNS and Google DNS are better than most of the default ISP owned DNS. In order to change the default DNS configured in Tata Photon Plus follow the steps below.

1. Open Huawei Access Manager

How to Fix dns related problems in Tata Photon Plus

2. Click on Tools and Options

Click on Tools and then select Options.

Create new Tata Photon Plus connection with new DNS

3. Click on Network Settings

Tata Photon Plus Network Settings

To create a new Photon Plus connection profile, click on New.

4. Create new Photon Plus Profile with new DNS

Enter the following details.

Access Number: #777

Username: Internet

Password: Internet

Create new Tata Photon Plus network settings with new DNS

Click on Advanced button to change the DNS Information.

Add Open DNS or Google DNS in Photon Plus network settings

You can use either one of the following DNS addresses as primary and secondary DNS address.

OpenDNS addresses are:

Primary OpenDNS:
Secondary OpenDNS:

Google Public DNS Addresses are:

Primary Google DNS:
Secondary Google DNS:

Do not forget to save the settings after entering the details. Next time you should select the new Photon Plus profile before connecting to the Internet. After selecting new customized Photon plus profile, click on connect button.

Tata Photon Plus new connection profile

Here you can see, we are connected to the Internet by the new profile we have created. This new profile is not using default Tata Photon Plus DNS address. So any DNS related issues caused by the Photon Plus server is resolved automatically. If you are using a Linux PC, follow the link below.

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Anonymous said…
Thanks Bhai, I too had the same problem.
Anonymous said…
What version of the tata photon access manager are you using? Mine has no options for setting DNS. I tried to upgrade but it says mine is the latest version.

My dialer version is: TTSL HW EC1261 Ver 11.030.01 Release009.
Shameem said…
Thanks. I never know I can use my own DNS address for Tata Photon connection.
Anonymous said…
Thanks i was having the same problem.Thanks a lot.

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Alex George has Engineering graduation in Computer Science and an MBA in Finance. He had been working as a senior Network Engineer for ten years. His specialization is in Cisco products. Traveling is one of his hobbies and visited various places as part of his onsite work. He visited different places as part of his onsite work like New York, Dubai, London, etc. Right now Alex is a director of one of the leading career development firms in India, which trains students for UPSC, SSC, and PSC examinations. He guides a lot of students to get selection for various prestigious institutions like CBI, Income Tax Department, etc. Alex George is a stock market investor and a very active intraday trader. Engineering Background: He has a B.Tech in Computer Science and Engineering and passed different network and security courses like CCNA, CCNP (Security), CEH, and various Microsoft certifications. Finance Background: Alex has an MBA in Finance. He is an active intraday trader and a Share Market Investor. Webmaster Skills: Alex is a blogger since 2004. He has a working knowledge of HTML, CSS, PHP, and JavaScrip.