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I forgot my Laptop password and I can't access my files

Yesterday night my friend called me. His sister just finished her project work on her laptop and to protect the files she changed the password of her Laptop. After changing the password she is not able to log on to her Laptop. It is a Windows XP Laptop and only one user account is there. What she was telling is the Laptop is not accepting her new password and old password. She told me, tomorrow she should present the project in her college and there is no backup files. At first we tried some possible passwords and they were not working. Then I told them to restart the Laptop and when the Laptop start booting press [F8] button. My intention was just to get the default Windows administrator account and hope there wont be any password set. They started booting their computer and get in to the safe mode. They saw the hidden Windows admin account and log on to it[ Thanks to the guy who installed OS on her laptop as there is no password].

[ If you need to enable Windows hidden administrative account on your computer click on the link below.

How to enable and disable Windows default administrator account ]

Then I ask her to find the data files in the stored location. She said it is word file (May be project description but that is non of my business) and not seeing that. I told her to use the search function to find the file but the result was null. Then I asked her where did you saved the files? She said she saved the files on desktop and now no files present. They opened word and try to find the saved files location, but failed to find the files saved on desktop. The I asked her "do you remember the password hint?"


[To know steps to reset the Windows administrator password click on the link below.

Steps to bypass Windows Administrator account password ]

She said yes. Then why should we waste our time go to user accounts and reset the password using the password hit. She did that and the password of her user account has removed. Then she restarted her laptop and successfully log on to her account. She was so happy when she was able to find the saved files.


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