Skip to main content

Dr.Watson Postmortem Debugger has Encountered a Problem and Need to Close

Yesterday night while working on my computer I saw the error message "Dr.Watson Postmortem Debugger has encountered a Problem and need to close. We are sorry for the inconvenience." My computer froze when I pressed 'don't send report' button. Since I couldn't work anymore, I restarted it but again the same Dr Watson Postmortem Debugger came up with a sorry message. I was unable to do anything on the desktop PC and I started browse on my Laptop. First thing I did was a search using the error message and found many people were facing the same issue. There are different opinions about the error message varies from system error to possible malware attack. While surfing more, I found it was not a malware but a built in Windows debugger program. Microsoft is using Dr Watson Postmortem Debugger to collect error reports from devices which use their Operating systems.


How to Fix Dr.Watson Postmortem Debugger Error Message

As I expected, it is not an essential tool for a user. We can either delete or disable it without affecting the functionality of our computers. So I decided to disable this program to make my desktop PC work again. I tried to log on to my Desktop computer and successfully log on to the Windows account after a few unsuccessful attempts. Then I followed the steps below.


How to disable Dr Watson Postmortem Debugger
  1. Click on start

  2. Click on Run and type drwtsn32 on run window and Click on OK. Now the Dr Watson Postmortem Debugger options window will open. It look like the image below.
    check

  3. Uncheck all the check boxes under options and click OK.

Where Can I read Dr Watson Postmortem Debugger Log Files ?

As I explained before, it is a default unnecessary program installed by Microsoft to collect information regarding software errors or bugs. It keeps a log file which stores all software errors happened and send it to Microsoft. Log file crated by Dr Watson Postmortem Debugger records all kinds of software errors that occurs and to read this log file, you may navigate to following location.

C:\Documents and Settings\All Users\Application Data\Microsoft\DrWatson

It is saved in the name drwtsn32 and can be opened in a notepad. This log file contains Application exception occurred, System Information, Task List etc... We can change the log file path of Dr Watson Postmortem Debugger by accessing it by following the steps below.
  1. Click Start,and go to Run.

  2. Type drwtsn32 on Run and press OK.

    What is

    In this window, you can change current settings including log file location. You can specify a different address for log file if you want to change the current path.

Since it is an error reporting tool from Microsoft, you will get the error message "Dr.Watson Postmortem Debugger has encountered a Problem and need to close. We are sorry for the inconvenience" when a program crash. It is not because of virus infection but a feature (unnecessary though) is doing its duty only in an annoying way. Now let us check some other interesting Microsoft tutorials below.
  1. How To Edit and Change Windows Boot Menu Options On boot.ini

  2. Prevent Installing Unwanted Applications

  3. Steps to Edit boot.ini file

  4. Steps to Open System volume Information Folder

  5. How to Hide A Laptop In a LAN

No: Recent Posts
Access Services Window in Windows 10
You Don't Have Administrative Rights To Run The Command
Getting 169.254.X.X (APIPA) Windows Automatic Private IP Address
Ping Gives Hardware Error
Disable iPod Service On Windows
Default User Logon Picture to all users in Windows 10
PING: Transmit failed. General Failure
Ping Request Could not Find Host
Error 628: The Connection was Terminated by the Remote computer
Error 797: A Connection to the Remote Access Server was not Made
Adobe Flash Player has Stopped a Potentially Unsafe Operation
Lot Of Backlinks Suddenly Disappeared
Disk Boot Failure
How to Reset BSNL WiFi Modem
Check Reliance Netconnect Usage Bill
Destination Net Unreachable

Comments

Sank said…
why IP ADDRESS 127.0.0.1 is taken from Class B
Siju George said…
Hi Sank,

127.0.0.1 is called loop back address. You cannot use this address for any kind of network connections other than representing your own computer.
Joey said…
I am having the same problem but It doesn't give me the time to click on run and type anything in before it pops up a freezes. I went in safe made and it still does the same thing. I am furious with it now. I am also getting the same problem error about explorer. What in the world could I do? I can't open, download, or hardly look at anything before it freezes. PLEASE someone email me at earthquakemagma@comcast.net with some solutions. Thanks alot.
Siju George said…
Hi Joey, You should try to boot your computer in clean boot. They try the steps provided in the same post.
TuneUp said…
Have you found disabling Dr. Watson has improved your system’s performance? There’s actually a myth that says the Dr. Watson program logs all activities on Windows XP, Vista, and 7 machines and sends them to Microsoft. This rumor also says it can decrease the performance of your PC. Check out this small series of benchmarks using PCMark Vantage we conducted- http://bit.ly/5vvOJp. The productivity benchmark did not show any noticeable differences when Dr. Watson was enabled or disabled. So it really doesn’t affect performance in Windows XP.
Admin said…
Hi TuneUP,

I have read your article and understand there Dr. Watson Postmortem Debugger is not affecting the functionality of our computer.

I disabled this Windows error reporting feature only because I found it as a nuisance. I never checked whether it affects the performance of our Windows XP computer or not.

Recent Posts

How to Configure Idea 4G & 3G on Android Phone -APN Settings

When you activate Idea GPRS, 4G or 3G Internet on your Android phone, your phone will receive the automatic settings. However, sometimes you may need to configure the Access Point and GPRS settings for Idea (both GSM second and third generation) connection manually on your Android phone. In case if you delete the previous configuration, it is better know how to setup the same settings again by yourself. A wrong Access Point Name can stop you from accessing their mobile broadband service. Otherwise after deleting the existing APN for Idea 3G or GPRS you may need to re-insert the SIM again to get automatic settings from them. If you know the manual configuration steps, you can avoid that hardware procedure. If you are looking for the steps to get maximum speed from Idea 4G, you may click the link below and follow the instructions. The below hack will increase the Idea 4G data transfer speed.


Boost Idea 4G Data Transfer Speed

Steps to Configure Idea 4G/ GPRS/ 3G on Android Click on Applic…

Village Field Assistant in Kerala Revenue (123/2017) Examination

PSC has notified examination for the post Village Field Assistant in Kerala Revenue Department. Category number of the notification is 123/2017. According to this notification, anyone who has passed 10th Standard and having cycling skill can apply. There is no ineligibility for those having higher education standards to apply for Village Field Assistant. So, those who passed HSS, Degree etc can apply. Village Field Assistant is the new name given to the post Village Man in Kerala Revenue Department and is one of the few posts where PSC conducts direct recruitment to Revenue department. Public Service Commission conducts different examinations for each districts and there will be different question papers and cut off marks. Anyone who apply for Village Field Assistant can apply to only one district. Right now, only anticipatory vacancies are reported. So we do not know the exact number of vacancies in each districts. According to High Court verdict in 2006, women too can apply to Vill…

Eligibility and Exam Pattern CBI Officer Recruitment 2017 - Sub Inspector By SSC CGL

To become an officer in Central Bureau of Investigation ( CBI ) is a dream of many youth in India. Though this elite investigation agency is popular among public, many do not know the procedure to join CBI as an officer. This article explains the various criteria, eligibility, exam pattern and procedure to become a CBI officer. Two different agencies conduct examinations to fill vacancies in CBI. They are UPSC and SSC. To become a group A officer in CBI, you must choose Civil Service Examination conducted by UPSC and become an IPS officer. To join as Sub Inspector in CBI, you must go through SSC CGL examination.

Name Of the Post Recruitment Agency Group A OfficerUPSC (Civil Service Examination)Sub InspectorSSC CGL
Where to Apply
If you are dreaming to become an Officer in CBI, you must pass the Combined Graduate Level Examination (CGL ) conducted by Staff Selection Commission (SSC) in every year. You must wait for the next SSC CGL notification and prepare for the same. It is a 4 tier …

PING: Transmit failed. General Failure - Reasons and Solution

Yesterday while checking network connectivity, I received one error message while trying to ping loopback address from my Windows computer. The error message I received is "PING: Transmit failed. General Failure" and all the packets send from command prompt were lost. I tried to ping a different loopback address but the result was same. I fixed the issue by following a set of steps and sharing those troubleshooting steps in this tutorial hoping it may help in case if you experience the same error message PING: Transmit failed. General Failure.


Broadband Hack To Improve Speed

This is the output I received when I ping loopback address.

C:\Users\sijugk>ping 172.0.0.21 Pinging 172.0.0.21 with 32 bytes of data: PING: transmit failed. General failure. PING: transmit failed. General failure. PING: transmit failed. General failure. PING: transmit failed. General failure. Ping statistics for 172.0.0.21: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)


Reasons an…

Modify SBI Inter-Bank Beneficiary For RTGS & NEFT

To complete online money transfer using either RTGS or NEFT in your State Bank of India net banking account, the first step is to add the account details of the person to whom you are sending money. Once the details are added under Inter-Bank Beneficiary list, you can start sending money to his/her account. However, it is possible that you might have entered wrong details while adding the beneficiary details. SBI allows users to either modify or delete a beneficiary if the user find the details incorrect. This article explains how to modify or delete beneficiary on SBI account within few minutes. The same procedure can be followed if you are seeing you have reached the maximum number of beneficiaries in your account while adding a new one.

Step By Step Instructions To Delete Beneficiary in HDFC Bank

Steps to Add a Beneficiary in State Bank Net-banking Account

Visit the SBI Netbanking login Link and enter netbank username and password.

https://retail.onlinesbi.com/retail/logi…

Fire Station Officer Recruitment 2017 ( Kerala Fire Force) -Exam Date

A state wide direct general recruitment for the post Station Officer( Trainee) in Kerala Fire and Rescue Services department is announced by Kerala Public Service Commission. The Scale of Pay of Fire Station Officer is 30700-65400 Indian Rupees per month. The selected officers must undergo training in State Fire Service Training School or National Fire Service College Nagpur. The minimum educational requirement to apply for Fire Station Officer in Kerala is degree in Science from a recognized university preferably in Chemistry. Those who have good record in Sports and Games will get preference. The age limit to apply for Fire Station Officer(Trainee ) by General category candidates is 20-31 years. Usual upper age relaxation is allowed for backward communities. The Fire Station Officer Recruitment 2017 exam date, physical efficiency test, last date to apply, reported vacancies etc are given below.

Category NumberGazette Notification DateLast Date to ApplyDate of written testDate of Phys…