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Dr.Watson Postmortem Debugger has Encountered a Problem and Need to Close

Yesterday night while working on my computer I saw the error message "Dr.Watson Postmortem Debugger has encountered a Problem and need to close. We are sorry for the inconvenience." My computer froze when I pressed 'don't send report' button. Since I couldn't work anymore, I restarted it but again the same Dr Watson Postmortem Debugger came up with a sorry message. I was unable to do anything on the desktop PC and I started browse on my Laptop. First thing I did was a search using the error message and found many people were facing the same issue. There are different opinions about the error message varies from system error to possible malware attack. While surfing more, I found it was not a malware but a built in Windows debugger program. Microsoft is using Dr Watson Postmortem Debugger to collect error reports from devices which use their Operating systems.

How to Fix Dr.Watson Postmortem Debugger Error Message

As I expected, it is not an essential tool for a user. We can either delete or disable it without affecting the functionality of our computers. So I decided to disable this program to make my desktop PC work again. I tried to log on to my Desktop computer and successfully log on to the Windows account after a few unsuccessful attempts. Then I followed the steps below.

How to disable Dr Watson Postmortem Debugger
  1. Click on start

  2. Click on Run and type drwtsn32 on run window and Click on OK. Now the Dr Watson Postmortem Debugger options window will open. It look like the image below.

  3. Uncheck all the check boxes under options and click OK.

Where Can I read Dr Watson Postmortem Debugger Log Files ?

As I explained before, it is a default unnecessary program installed by Microsoft to collect information regarding software errors or bugs. It keeps a log file which stores all software errors happened and send it to Microsoft. Log file crated by Dr Watson Postmortem Debugger records all kinds of software errors that occurs and to read this log file, you may navigate to following location.

C:\Documents and Settings\All Users\Application Data\Microsoft\DrWatson

It is saved in the name drwtsn32 and can be opened in a notepad. This log file contains Application exception occurred, System Information, Task List etc... We can change the log file path of Dr Watson Postmortem Debugger by accessing it by following the steps below.
  1. Click Start,and go to Run.

  2. Type drwtsn32 on Run and press OK.

    What is

    In this window, you can change current settings including log file location. You can specify a different address for log file if you want to change the current path.

Since it is an error reporting tool from Microsoft, you will get the error message "Dr.Watson Postmortem Debugger has encountered a Problem and need to close. We are sorry for the inconvenience" when a program crash. It is not because of virus infection but a feature (unnecessary though) is doing its duty only in an annoying way. Now let us check some other interesting Microsoft tutorials below.
  1. How To Edit and Change Windows Boot Menu Options On boot.ini

  2. Prevent Installing Unwanted Applications

  3. Steps to Edit boot.ini file

  4. Steps to Open System volume Information Folder

  5. How to Hide A Laptop In a LAN

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Sank said…
why IP ADDRESS is taken from Class B
Siju George said…
Hi Sank, is called loop back address. You cannot use this address for any kind of network connections other than representing your own computer.
Joey said…
I am having the same problem but It doesn't give me the time to click on run and type anything in before it pops up a freezes. I went in safe made and it still does the same thing. I am furious with it now. I am also getting the same problem error about explorer. What in the world could I do? I can't open, download, or hardly look at anything before it freezes. PLEASE someone email me at with some solutions. Thanks alot.
Siju George said…
Hi Joey, You should try to boot your computer in clean boot. They try the steps provided in the same post.
TuneUp said…
Have you found disabling Dr. Watson has improved your system’s performance? There’s actually a myth that says the Dr. Watson program logs all activities on Windows XP, Vista, and 7 machines and sends them to Microsoft. This rumor also says it can decrease the performance of your PC. Check out this small series of benchmarks using PCMark Vantage we conducted- The productivity benchmark did not show any noticeable differences when Dr. Watson was enabled or disabled. So it really doesn’t affect performance in Windows XP.
Admin said…
Hi TuneUP,

I have read your article and understand there Dr. Watson Postmortem Debugger is not affecting the functionality of our computer.

I disabled this Windows error reporting feature only because I found it as a nuisance. I never checked whether it affects the performance of our Windows XP computer or not.

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