Error 777 :The Connection Attempt failed due to Remote Computer Out of Order

For the last few weeks I have been getting an error message "Error 777: The Connection attempt failed because the modem (or other connecting device) on the remote computer is out of order" while connecting to Internet. I use Huawei Access Manager to connect to the Internet because the modem provided by Tata Photon Plus is from Huawei . Mainly the issue occurs in evening (that means the peak time) and the error message prompt me to either redial to connect to the Internet or cancel. Here I would like to share the major reasons of "Error 777: The Connection attempt failed" and its possible solutions. After few attempts I would be able to go online but in some worse cases I waited hours to get rid of the error.

I took the screenshot of the error message.

Error 777: The Connection attempt failed because the modem on the remote computer is out of order




Reasons for Error 777 :The Connection Attempt failed



The possible reasons for Error 777:The Connection attempt failed because the modem (or other connecting device) on the remote computer is out of order" are:

1. Usage of incorrect driver for your modem

2. The number dialed by your modem is blacklisted

3. Outdated driver for modem

In addition to the above mentioned reasons, I am getting this error message only in peak time. So I assume, the network usage can also be a factor but I am not sure.


Solution for Error 777 :The Connection Attempt failed




The major reason for "Error 777: The Connection attempt failed because the modem (or other connecting device) on the remote computer is out of order" is faulty modem driver. However, in my experience just restarting the computer itself fixed this issue. So here I would like to share a practical guide to fix this error message.

1. Unplug the modem and reconnect (If you are using USB modem or external modem )

2. Restart your computer

3. Update the driver

4. Uninstall the current modem and reinstall it with latest driver available.

If the issue persist, it is avised to contact your ISP to fix it.


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4 comments:

arora said...

i m still facing the same issue, after applying several attempts.

Admin said...

If you are still getting the error code 777 with remote computer out of order message even after following all the steps mentioned in this article, the issue might be at ISP end. I recommend you to contact technical support of your ISP to resolve the issue.

Anonymous said...

got to setting --> open network setting there change "Tata Whiz" to Tata photon :)

Enjoy!!

_ Funnyz India

RAHUL YEOLE said...

I am facing same issue wit d link dongle. how can I solve