Skip to main content

Facing Connection Issues With Tata Photon & Increase Lower Speed

I have received many comments on my previous tutorial Tata Photon Plus review and most of them are related to Photon connection issues and frequent disconnections from Internet. Majority of Tata Photon users are satisfied with the Internet connection speed and services but some users are not. This article covers the major reasons for getting slower connection speed from  products like Tata Photon Plus, Whiz, Photon 3G,  3G+ and Photon Max. In addition to the speed issues, some users get the error connection terminated when they connect Internet using  USB modem. Some users get other error messages with error codes like error 633, error 769, error 777, error 718 etc.

Reasons For Tata Photon Connection Issues
  1. No Coverage at Your area

  2. Having Obstacles like Buildings, Thick Walls etc

  3. Too many users at your area

  4. DNS Issues cut down the speed

  5. Issues on your computer like software conflicts, compatibility issues etc

  6. Long distance between you and Tata  tower

How to Solve Tata Photon Connection Problems
  1. Disconnect and Reconnect  USB Modem

  2. Clear Computer Cache and Temp files

    It is a good practice to clear cache and temp files on your PC when you face trouble with net connection.
    How to Delete Temp Files and Prefetch Files On Windows

  3. Signal Strength & Obstacles

    Make sure signal strength is good and have no physical obstacles like thick walls or building which blocks the signal.

  4. Check Preferred Network Mode

    Make sure you have selected the preferred network mode hybrid on modem settings.

  5. Check Speed Booster Status

    If you are subscribed to an unlimited package from them, you will get minimum speed only after completing the validity of speed booster. So you must check the current status of your connection on your account.
    How to Check Tata Mobile Broadband Account Status and Settings

  6. Change DNS Settings

    In many cases slower responding default DNS settings on modem slower the connection speed. To remedy it follow the instructions provided in the link below.
    How to Fix DNS Issues On Tata USB Modem

  7. Reboot your computer and check for the connection issues

  8. Check Compatibility

    Make sure the Tata broadband Dialer Installed on your computer supports the Operating System.

  9. Contact Technical support using the number: 1800 266 121

Photon Max Shows Full Signal Strength But Failed to Connect
Some Tata Photon users see full signal strength but having difficulties in connected to the network. In most cases the reason for connection failure is wireless interference or high number of users even though Photon Max is showing full signal strength on your computer.

Tata Photon Max Connection Error Codes & Solutions
Tata Photon Plus and Max shows error codes when USB modem fails to connect to the network. These error codes helps us to troubleshoot the issues and fix them. Some of the common Tata Mobile Broadband error codes and solutions are provided below.
  1. Error 777 :The Connection Attempt failed due to Remote Computer Out of Order

  2. Error 651 :The Modem (Connecting Device) has Reported an Error

  3. Error 619: A Connection to the Remote Computer Could not be Established

Getting Lower Speed From Tata Photon Max
Some users complain about getting lower speed from Tata Photon Max and Plus services. Even they says, Tata Max users might get minimum of 512 kbps and Photon Plus users must get minimum 256 kbps. It is valid for users with unlimited plan even after completing their speed booster plan. For example if the speed booster of an unlimited user is 5GB, he will get a speed of 256kbps for Photon Plus and 512 kbps for Max service. So to troubleshoot the lower speed from them, follow the steps below.
  1. Check whether your Speed Booster Pack is reached. If yes you will get slower connection.

  2. Make sure your computer with modem is not behind a thick wall

  3. Clear computer Cache and Temp files

  4. Make sure no other programs installed on your computer is consuming bandwidth. Eg: torrents, software updates etc

  5. Make sure your laptop is not infected

  6. System tweak to improve Tata mobile broadband speed. To perform it, visit the link.
    How to Improve Internet Speed On Your Computer

No:Recent Tutorials
1 Supported Tata Mobile Broadband USB Modem in Linux
2Fix DNS Issues in Tata Photon Plus USB Modem
3 Steps to add Open DNS in Ubuntu Linux
Generations and distributions of Linux distros
PPOE configuration in Ubuntu Linux
How to Setup DSL Connection On Fedora Linux

Comments

Vinayak said…
Thank you sir,

I was only getting Photon Whiz speed for my Photon Plus connection. After reading your guide only I know, I can change the mode to hybrid. Now I am getting full speed (not full but better than before) from my Photon connection.
Admin said…
Thanks for your comment Vinayak
my tata photon device is showing maximum signal strength but the internet is very slow.. what can be the reason behind this? and what should i do to get back my the fast connection?
we have been encountering slow internet issue even if there is full signal strength. why is this happening and what should be done to avoid it?
Alex George said…
@Swetaparna

It is possible to have slower speed even if you have full signal strength when maximum number of users are using the same network under your tower. You must notify this issue to Photon customer support.

Recent Posts

Village Field Assistant in Kerala Revenue (123/2017) Examination

PSC has notified examination for the post Village Field Assistant in Kerala Revenue Department. Category number of the notification is 123/2017. According to this notification, anyone who has passed 10th Standard and having cycling skill can apply. There is no ineligibility for those having higher education standards to apply for Village Field Assistant. So, those who passed HSS, Degree etc can apply. Village Field Assistant is the new name given to the post Village Man in Kerala Revenue Department and is one of the few posts where PSC conducts direct recruitment to Revenue department. Public Service Commission conducts different examinations for each districts and there will be different question papers and cut off marks. Anyone who apply for Village Field Assistant can apply to only one district. Right now, only anticipatory vacancies are reported. So we do not know the exact number of vacancies in each districts. According to High Court verdict in 2006, women too can apply to Vill…

How to Configure Idea 4G & 3G on Android Phone -APN Settings

When you activate Idea GPRS, 4G or 3G Internet on your Android phone, your phone will receive the automatic settings. However, sometimes you may need to configure the Access Point and GPRS settings for Idea (both GSM second and third generation) connection manually on your Android phone. In case if you delete the previous configuration, it is better know how to setup the same settings again by yourself. A wrong Access Point Name can stop you from accessing their mobile broadband service. Otherwise after deleting the existing APN for Idea 3G or GPRS you may need to re-insert the SIM again to get automatic settings from them. If you know the manual configuration steps, you can avoid that hardware procedure. If you are looking for the steps to get maximum speed from Idea 4G, you may click the link below and follow the instructions. The below hack will increase the Idea 4G data transfer speed.


Boost Idea 4G Data Transfer Speed

Steps to Configure Idea 4G/ GPRS/ 3G on Android Click on Applic…

Eligibility and Exam Pattern CBI Officer Recruitment 2017 - Sub Inspector By SSC CGL

To become an officer in Central Bureau of Investigation ( CBI ) is a dream of many youth in India. Though this elite investigation agency is popular among public, many do not know the procedure to join CBI as an officer. This article explains the various criteria, eligibility, exam pattern and procedure to become a CBI officer. Two different agencies conduct examinations to fill vacancies in CBI. They are UPSC and SSC. To become a group A officer in CBI, you must choose Civil Service Examination conducted by UPSC and become an IPS officer. To join as Sub Inspector in CBI, you must go through SSC CGL examination.

Name Of the Post Recruitment Agency Group A OfficerUPSC (Civil Service Examination)Sub InspectorSSC CGL
Where to Apply
If you are dreaming to become an Officer in CBI, you must pass the Combined Graduate Level Examination (CGL ) conducted by Staff Selection Commission (SSC) in every year. You must wait for the next SSC CGL notification and prepare for the same. It is a 4 tier …

PING: Transmit failed. General Failure - Reasons and Solution

Yesterday while checking network connectivity, I received one error message while trying to ping loopback address from my Windows computer. The error message I received is "PING: Transmit failed. General Failure" and all the packets send from command prompt were lost. I tried to ping a different loopback address but the result was same. I fixed the issue by following a set of steps and sharing those troubleshooting steps in this tutorial hoping it may help in case if you experience the same error message PING: Transmit failed. General Failure.


Broadband Hack To Improve Speed

This is the output I received when I ping loopback address.

C:\Users\sijugk>ping 172.0.0.21 Pinging 172.0.0.21 with 32 bytes of data: PING: transmit failed. General failure. PING: transmit failed. General failure. PING: transmit failed. General failure. PING: transmit failed. General failure. Ping statistics for 172.0.0.21: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)


Reasons an…

Modify SBI Inter-Bank Beneficiary For RTGS & NEFT

To complete online money transfer using either RTGS or NEFT in your State Bank of India net banking account, the first step is to add the account details of the person to whom you are sending money. Once the details are added under Inter-Bank Beneficiary list, you can start sending money to his/her account. However, it is possible that you might have entered wrong details while adding the beneficiary details. SBI allows users to either modify or delete a beneficiary if the user find the details incorrect. This article explains how to modify or delete beneficiary on SBI account within few minutes. The same procedure can be followed if you are seeing you have reached the maximum number of beneficiaries in your account while adding a new one.

Step By Step Instructions To Delete Beneficiary in HDFC Bank

Steps to Add a Beneficiary in State Bank Net-banking Account

Visit the SBI Netbanking login Link and enter netbank username and password.

https://retail.onlinesbi.com/retail/logi…

LD Clerk in Kerala Government Department Exam 414/2016 Date & Syllabus

Getting a government job in India is a dream of millions of educated youth. Getting a group A service is a bit difficult and needs a lot of time for preparation and hard work. For those who have passed SSLC (10 th standard), the best choice to enter government service is LDC. Lower Division Clerk (LDC) exam by Kerala PSC opens door for thousands of youth to Kerala Government service. Right now everyone is eagerly waiting for the Kerala LDC 2016 exam notification. LDC is a group C service which allows a person to work in his district. In most cases he will get the chance to work near his home. It is because Kerala LDC exam is a district wise examination. Different districts have different exams and rank lists. Once selected for LDC you are in group C service.

Kerala PSC has invited applications for LDC in various Kerala Government Departments for those having minimum SSLC or equivalent qualification. According to the gazette number 414/2016, you can apply for LD Clerk post in various go…